SOOTHING TOUCH 101
Do I have to purchase a membership package in order to enjoy the Spa?
What should I wear to the spa?
Wear whatever is comfortable to you. We will provide you with a robe, slippers, secure your personal belongings in the Spa office. For the Sauna you may want to bring a swimsuit or a change of undergarment. Please bring you swim attire if you wish to use the Hot Tub.
Do I have to disrobe entirely for a spa treatment?
When should I arrive for my spa treatment?
If this is your first appointment, please arrive at least 20 minutes early to allow yourself time to check in, change, and familiarize yourself with the facility. We recommend a shower and the relaxing effects of using the hot tub or sauna before your treatment. For subsequent treatments, you should be ready 5-10 minutes before your treatment.
Is there someone to help me decide on the best treatment?
Our therapists are trained in every treatment offered and can recommend the service that best meets your goals and needs.
How many kinds of massages are there and how do I choose?
We offer a simple but effective selection of massage techniques to please you and benefit your body. Our therapists will help you decide on specific massages after discussing your goals. For example, you may simply want to relax or you may need to relieve deep muscular tension.
Is there a limit to how many spa treatments I should plan in a day?
What if I have special health considerations?
Can I request a male or female therapist?
Can I ask the therapist to adjust the lighting to increase my comfort?
What should I do before my treatment?
How long should I stay in the steam or sauna room?
Should men shave before their facial treatments?
What about securing my jewelry and valuables?
Your treatment will end on time so that the next guest is not delayed. Arriving late will limit the time for your treatment, lessening its effectiveness and your pleasure.
Four hours notice for regular treatments and 24 hours notice are required for spa packages to cancel without charge.
The guaranteed benefit of a spa visit is your immersion in a relaxing environment, which reduces stress. Stress reduction is one of the major contributors to good health. Many spa services are geared to easing various aches and pains.
Not at all, although you’ll want to avoid treatments using deep pressure and heat. Please advise us of your due date when booking your appointment.
In appreciation for outstanding service, gratuities may be given to the staff at your discretion. A customary 15% is greatly appreciated.
To ensure that you and those around you reap the full benefits of the spa experience, we suggest the following: Arrive early. Arriving late is a breach of etiquette and will cheat you of precious minutes of your spa service. Remember, your service will end on time so that the next client isn’t delayed, regardless of how late you start. Respect other guests. The spa environment is one of tranquility and relaxation, so respect the other guests’ right to privacy and quiet. Cell phones, pagers, smoking and alcoholic beverages are prohibited.
Soothing Touch Spa Gift certificates are final and non-transferable, so you should book your appointment as soon as you receive one. A Spa Gift Certificate has no value after its expiration date.